Policies & legal
The documents that govern how we work — privacy, complaints, terms of business and more. Plain-English where we can; precise where we have to be.
Privacy Notice
How Clearview Mortgage Solutions collects, uses and protects your personal data under UK GDPR. FCA-authorised broker — client privacy notice and your rights.
Complaints
How to make a complaint to Clearview Mortgage Solutions. Our process, timelines and how to escalate to the Financial Ombudsman Service.
Terms of Business
Clearview Mortgage Solutions Terms of Business — services we provide, broker fees, commission disclosure, complaints route and FSCS cover. FCA Ref 1013885.
Modern Slavery & Human Trafficking Statement
Clearview Mortgage Solutions Modern Slavery & Human Trafficking Statement under section 54(1) of the Modern Slavery Act 2015 — our zero-tolerance approach.
External Support
External support organisations Clearview Mortgage Solutions signposts to — health, mental health, debt advice, safeguarding and protection charities.
Cookies Policy
Read how Clearview Mortgage Solutions uses cookies on this website — what we use them for, what we don't, and how to manage your preferences in your browser.
Equality & Non-Discrimination Statement
Clearview Mortgage Solutions commits to equality and non-discrimination under the Equality Act 2010 — fair, accessible mortgage and protection advice for all.
Vulnerable Persons Policy
How Clearview Mortgage Solutions identifies and supports vulnerable customers under FCA Consumer Duty — extra care, adapted communication and signposting.