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Protection

Income protection back in focus as household bills bite

Clearview Mortgage SolutionsProtection news desk4 min read

UK insurers paid a record £8bn in protection claims in 2024, £204m of that in individual income protection. At the same time the Resolution Foundation warns the typical household will be £480 worse off this year as energy costs rise, and the Bank of England expects 5.2 million mortgage holders to face higher payments by 2028. Protecting your income is back in focus.

Budgets under pressure

Tighter household finances have put a familiar question back on the table: what happens to the mortgage if your income stops? The Resolution Foundation estimates the typical working-age household will be £480 worse off this year as higher energy prices feed through. That is enough to tip median income growth from a forecast +0.9% to −0.6%.

Mortgages sit right in the middle of that picture. The Bank of England expects around 5.2 million holders (roughly 58%) to face higher payments by the end of 2028 as cheap fixed-rate deals expire, up from 3.9 million before the recent conflict. When money is already tight, the cost of losing an income climbs with it.

Energy prices remain well above pre-war levels, meaning many households face a decline in their purchasing power this year.
James Smith, Chief Economist, Resolution Foundation

What insurers actually paid out

You will sometimes hear that protection policies rarely pay out. The 2024 numbers say otherwise.

£8bn
Protection claims paid in 2024

About £21.9m every day

97.9%
Individual claims paid

In line with the past decade

£10,000
Average income protection claim

Up 6% on the year

Income protection paid out £204m on its own, up 16% on the year. The most common reason was musculoskeletal problems (back and joint conditions), behind 34% of claims. Critical illness cover paid an average of £67,600, with cancer accounting for 62% of those claims.

What income protection actually covers

Income protection replaces part of your monthly income if illness or injury stops you working. It keeps paying month after month until you recover, retire or the policy ends. That works differently from life cover, which pays a single lump sum if you die, and from critical illness cover, which pays a lump sum when you are diagnosed with one of a defined list of serious conditions.

For most households the monthly bills, the mortgage above all, carry on even when a salary stops. That is the gap income protection insurance is built to cover, and it is why more advisers now bring it up alongside the mortgage itself.

Protection in numbers

Total protection claims paid (2024)
£8.0bn
Income protection paid (2024)
£204m
Average income protection claim
£10,000
Individual claims paid
97.9%
Typical household worse off (2026)
£480
Mortgage holders facing higher payments by 2028
5.2m

Sources: ABI (2024 claims), Resolution Foundation & Bank of England.

Sources & method

Figures verified against primary sources on 30 April 2026.

Figures verified against ABI, Resolution Foundation and Bank of England sources on 30 April 2026.

This article is general information, not personal advice. Whether a policy pays out depends on your circumstances and the terms of the cover.

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